Privacy Policy for Elysium Salon (elysium-salon.co.uk)

Last Updated: 25/09/24

At Elysium Salon, we are committed to safeguarding your privacy and protecting the personal information you share with us. This Privacy Policy outlines how we collect, store, use, and protect your data when you interact with our website, services, and communications. By using our website (elysium-salon.co.uk), you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following data:

• Personal Information: This includes your name, email address, phone number, and other contact details when you book an appointment, subscribe to our newsletter, or fill out a form on our website.
• Payment Information: When making a payment for services, we may collect information related to your payment method, such as credit card details. Payments are securely processed by third-party payment processors, and we do not store payment details on our servers.
• Technical Data: This includes your IP address, browser type, device type, operating system, and usage data collected through cookies and similar technologies when you interact with our website.
• Communication Data: If you contact us through our website, email, or social media channels, we may retain those communications for customer service purposes.

2. How We Use Your Data

We use the information we collect for the following purposes:

• Service Delivery: To schedule appointments, provide services, and respond to your inquiries.
• Marketing and Communications: To send you promotional offers, updates, and news related to our salon. You can opt out of these communications at any time.
• Website Improvements: To analyse website traffic, enhance the user experience, and improve our online services.
• Legal Compliance: To comply with legal obligations or respond to legal requests and inquiries.

3. How We Store Your Data

Your personal data is stored securely on servers located within the UK and the European Economic Area (EEA). We take appropriate security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

• Data Encryption: We use encryption and secure protocols (such as HTTPS) to protect your data during transmission.
• Access Controls: Access to your personal data is limited to employees and service providers who require this information for the purpose of delivering services.
• Retention Period: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers to assist in delivering our services:

• Third-Party Service Providers: We may share data with third parties that perform services on our behalf, such as payment processors, website hosting, email marketing, and analytics providers.
• Legal Requirements: We may disclose your data if required by law or in response to a valid request by public authorities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device that help us understand user preferences and improve our website.

• Essential Cookies: Necessary for the basic functioning of the website.
• Performance and Analytics Cookies: Help us analyse how users interact with the site to improve functionality and services.
• Marketing Cookies: Used to show relevant advertising and content based on your interests.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
• Right to Restrict Processing: You can ask us to limit the processing of your personal data.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your data in certain circumstances, such as for marketing purposes.

If you wish to exercise any of these rights, please contact us at in**@el***********.uk .

7. Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Elysium Salon
Email: in**@el***********.uk
Phone: +44 161661166
Address: 217 Worsley Rd, Swinton, Manchester, M27 5SF